COVID-19 Update

We want to reassure all our visitors that we are doing everything we can to keep our customers and staff safe. 

• When you enter the centre you'll be greeted by our front of house team who will be wearing a face shield

• Upon entry you'll be asked to use the provided hand sanitiser. 

• When you enter the gated pool area, a second member of our team will be present for H&S reasons. Although it is not safe to wear a mask around water, there is ample space to maintain more than 2m distance.

• There are fifteen-minute buffers between sessions to ensure customers and staff can maintain social distance. 

• All surfaces, flooring and handles are disinfected in between sessions with pet-safe disinfectant 

• In terms of the pool water, research has indicated the coronavirus has very low stability in water and managing temperature, PH and a low level of chlorine can eradicate coronavirus within water in 15-30 seconds.

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