We want to reassure all our visitors that we are doing everything we can to keep our customers and staff safe.
When you enter the centre you'll be greeted by our front of house team who will be wearing a face shield
Upon entry you'll be asked to use the provided hand sanitiser.
When you enter the gated pool area, a second member of our team will be present for H&S reasons. Although it is not safe to wear a mask around water, there is ample space to maintain more than 2m distance.
There are fifteen-minute buffers between sessions to ensure customers and staff can maintain social distance.
All surfaces, flooring and handles are disinfected in between sessions with pet-safe disinfectant
In terms of the pool water, research has indicated the coronavirus has very low stability in water and managing temperature, PH and a low level of chlorine can eradicate coronavirus within water in 15-30 seconds.