COVID-19 Update

We want to reassure all our visitors that we are doing everything we can to keep our customers and staff safe. 

  • When you enter the centre you'll be greeted by our front of house team who will be wearing a face shield

  • Upon entry you'll be asked to use the provided hand sanitiser. 

  • When you enter the gated pool area, a second member of our team will be present for H&S reasons. Although it is not safe to wear a mask around water, there is ample space to maintain more than 2m distance.

  • There are fifteen-minute buffers between sessions to ensure customers and staff can maintain social distance. 

  • All surfaces, flooring and handles are disinfected in between sessions with pet-safe disinfectant 

  • In terms of the pool water, research has indicated the coronavirus has very low stability in water and managing temperature, PH and a low level of chlorine can eradicate coronavirus within water in 15-30 seconds.

 

Doggy Paddle Norwich - Opening 25 September 2020

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