Ask Us Anything!
Where will this be based?
We're in the process of securing our lease and planning permission for a unit on the Hellesdon Park Industrial Estate on the Drayton Road.
How do you clean the water without high levels of chlorine?
Our water is cleaned using ionisation, which is a process of producing/adding copper and silver ions into the water to destroy algae and bacteria. We use a very low level of chlorine 0.5ppm (tap water is usually 4ppm) to break down any oil. We also have commercial pool pump, skimmer and hoover to remove the mass amount of dog hair!
This ensures the water is cleaned to the same level as tap water, and so safe for skin, fur and stomachs.
Can I book multiple dogs for a private swim?
The private swim sessions allow you to book private use of the pool. You’re also welcome to bring other family members/friends and their dogs too.
A maximum of five dogs can attend.
Will I be able to swim with my dogs?
Of course! You are welcome to jump in the water with your dogs, or if you want to keep dry, we are happy to swim with them instead.
Is the pool step free?
The venue has a ramp leading up to the side of the pool, and a secondary ramp leading into the pool.
What will the social swim groups be?
We are currently looking at grouping options. We are not sure whether it will be better to form groups based on size, confidence in the water, or a combination of both. So your feedback will be greatly appreciated on this.
Are life jackets available?
Yes, canine life jackets are available on site in all sizes.
Any dogs not confident in the water will be encouraged to wear them until they become happy with their ability to swim.
Do you offer hydrotherapy?
We do not offer hydrotherapy, you will need to speak to your vet for a local referral.
This is a leisure swimming pool, for dogs to come along and play, swim or splash in the water.
Although taking the weight of joints with swimming has its benefits for dogs of all ages and weights.
Do I need a vet referral?
No, because we are a leisure service, you do not need a vet referral, you can just book in.
Although if your dog has any health concerns that you think may be affected by swimming, we advise you to consult with your vet first.
Will there be social groups for the humans too?
We hope so! We’re hoping to be able to organise tea and coffee mornings etc., and are happy to use our venue for any workshops you might find useful such as on first aid training, pet behaviour etc. Any ideas you have will be greatly received.